Touch of Strand Privacy Policy

Last Updated: December 2025

Touch of Strand (“Touch of Strand,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information that is automatically collected when you interact with our website.

Personal Information You Provide

This may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment processors)

  • Order history and transaction details

  • Communications with us (emails, messages, customer support inquiries)

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the site

  • Referring URLs

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases, updates, and customer service

  • Improve our website, products, and services

  • Personalize your experience

  • Send marketing or promotional communications (you may opt out at any time)

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us understand how visitors use our site so we can improve performance and functionality.

You may control or disable cookies through your browser settings; however, some features of the website may not function properly without them.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to:

  • Process payments

  • Fulfill orders and shipping

  • Provide website hosting and analytics

  • Support email communications and marketing services

  • Comply with legal or regulatory requirements

All third-party service providers are required to safeguard your information and use it only for authorized purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no system can guarantee absolute security, we strive to use commercially acceptable means to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights Under California Law (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your Rights Include:

  • Right to Know: Request details about the personal information we collect, use, or disclose

  • Right to Delete: Request deletion of your personal information, subject to legal exceptions

  • Right to Correct: Request correction of inaccurate personal information

  • Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising

  • Right to Limit Use of Sensitive Personal Information: If applicable

  • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your rights

How to Exercise Your Rights

You may submit a request by contacting us at:

Email: hello@touchofstrand.com

We may verify your identity before processing your request. Authorized agents may submit requests on your behalf with proper documentation.

7. Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by:

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Touch of Strand
Email: hello@touchofstrand.com
Mailing Address:
28241 Crown Valley Parkway, Suite F231
Laguna Niguel, CA 92677